![\"HARDT](\"static/STS-header-logo.png\"){kind=logo}
\r\n \r\n {{code.name}}\r\n \r\n
\r\n\r\n Create Folder\r\n \r\n
\r\n \r\n\r\n Upload document\r\n \r\n
\r\n \r\n0 ? 'red' : 'black' }\">Costco Service Requests: {{ store.state.count }}
\r\nLast Update {{form.lastRatesUpdate | date}}
\r\n{{claim.serviceCompany.name}}
\r\n{{claim.serviceCompany.code}}
\r\n{{claim.serviceCompany.street}}
\r\n{{claim.serviceCompany.city}}, {{claim.serviceCompany.zip}} {{claim.serviceCompany.stateCode}}
\r\n{{claim.serviceCompany.phone}}
\r\n{{claim.serviceCompany.contactPersonName}}
\r\n{{claim.serviceCompany.subContractorName}}
\r\n{{claim.serviceCompany.subContractorPhone}}
\r\n{{claim.serviceCompany.subContractorEmail}}
\r\n{{claim.serviceCompany.subContractorContactName}}
\r\n{{claim.customer.name}}
\r\n{{claim.customer.street}}
\r\n{{claim.customer.city}}, {{claim.customer.zip}} {{claim.customer.code}}
\r\n{{claim.customer.phone}}
\r\n\r\n Service Ticket #: {{claim.serviceTicketNumber}}\r\n
\r\n\r\n Claim: {{claim.claimNumber}}\r\n
\r\n\r\n Status: {{claim.status}}\r\n
\r\n\r\n Created: {{claim.raisedOn | date}}\r\n
\r\n\r\n Dispatch: {{claim.dateOfDispatch | date}}\r\n
\r\n\r\n Accepted Date: {{claim.acceptedDate | date}}\r\n
\r\n\r\n Work Completed: {{claim.dateWorkCompleted | date}}\r\n
\r\n\r\n Invoice: {{claim.invoiceNumber}}\r\n
\r\n\r\n Service Work Order: {{claim.serviceWorkOrder}}\r\n
\r\n\r\n Service Coverage {{claim.serviceCoverage}}\r\n
\r\n\r\n Sub Agent: {{claim.subAgent.name}}\r\n
\r\n\r\n Service Requested By {{claim.serviceRequestedBy}}\r\n
\r\n\r\n Work Order Signed And Approved By {{claim.orderSignedBy}}\r\n
\r\n\r\n Service Technician Name {{claim.technicianName}}\r\n
\r\n\r\n Product Model: {{claim.product}}\r\n
\r\n\r\n Serial: {{claim.serialNumber}}\r\n
\r\n\r\n Report Symptoms: {{claim.complaint}}\r\n
\r\n\r\n Processed By: {{ showProcessedByUser() }}\r\n
\r\n| Number of trips | \r\nTrips explanation | \r\n
|---|---|
| {{claim.numberOfTrips}} | \r\n{{claim.tripsExplanation}} | \r\n
| \r\n | Total | \r\nGl Code | \r\n
|---|---|---|
| Labor And Travel | \r\n{{claim.laborTotal | money}} | \r\n{{claim.laborGLCode}} | \r\n
| Parts | \r\n{{claim.partsTotal | money}} | \r\n{{claim.partGLCode}} | \r\n
| Freight | \r\n{{claim.freight | money}} | \r\n{{claim.freightGLCode}} | \r\n
| Tax-EIN | \r\n{{claim.tax | money}} | \r\n\r\n |
| Hardt original inv: | \r\n{{claim.hardtInvoice}} | \r\n\r\n |
| TAX-EIN #{{claim.taxId}} | \r\n{{claim.tax | money}} | \r\n\r\n |
| Handling | \r\n{{claim.handling | money}} | \r\n{{claim.handlingGLCode}} | \r\n
| GST/HST #{{claim.gstNumber}} | \r\n{{claim.gst | money}} | \r\n\r\n |
| PST #{{claim.qstNumber}} | \r\n{{claim.qst | money}} | \r\n\r\n |
| \r\n Total\r\n | \r\n\r\n {{claim.total | money }}\r\n | \r\n\r\n |
{{comment.text}}
\r\n On {{comment.on | date}} by {{comment.by ? comment.by.name : \"--MISSING--\"}}\r\n\r\n This is a RS Customer, please apply the appropriate procedures.
\r\n Click 'OK' to proceed or View RS procedures.\r\n
\r\n
Please enter the notification
\r\n \r\n\r\n \r\n
\r\n Symptom codes\r\n | \r\n \r\n Description\r\n | \r\n
| {{complaint.code}} | \r\n{{complaint.description}} | \r\n
\r\n Mandatory Parts\r\n | \r\n \r\n \r\n | \r\n
| {{ShowMandatoryParts(complaint)}} | \r\n{{ShowDescriptionForMandatoryParts(complaint)}} | \r\n
\r\n Recommended Parts\r\n | \r\n \r\n \r\n | \r\n
| {{ShowRecommendedParts(complaint)}} | \r\n{{ShowDescriptionForRecommendedParts(complaint)}} | \r\n
| \r\n \r\n | \r\n
\r\n {{comment.message}}\r\n\r\n
\r\n On {{ showCommentFullTime(comment) }} by {{comment.author}}\r\n\r\n {{whatWasDone.message}}\r\n\r\n
\r\n On {{ showCommentFullTime(whatWasDone) }} by {{whatWasDone.author}}\r\n\r\n {{escalationCommentNextStep.message}}\r\n\r\n
\r\n On {{ showCommentFullTime(escalationCommentNextStep) }} by {{escalationCommentNextStep.author}}\r\n![](\"static/ups_tracking.jpg\"\r\n){kind=tracking}
\r\n Please select at least one column to generate the report!
\r\nIf no dates are choosen the report will be generated default for a period of time one year to today!
\r\nNext Step:
\r\n{{ scope.row.escalationCommentNextStep }}
\r\nLast Comment:
\r\n{{ scope.row.lastComment }}
\r\n\r\n Customer address:\r\n {{props.row.customerAddress}}\r\n
\r\n\r\n Customer phone:\r\n {{props.row.customerPhone}}\r\n
\r\n\r\n Gas type:\r\n {{props.row.gasType}}\r\n
\r\n\r\n Service company:\r\n {{props.row.serviceCompany}}\r\n
\r\n\r\n Service company email:\r\n {{props.row.serviceCompanyEmail}}\r\n
\r\n\r\n Service company service email:\r\n {{props.row.serviceCompanyServiceEmail}}\r\n
\r\n\r\n Service company parts email:\r\n {{props.row.serviceCompanyPartsEmail}}\r\n
\r\n\r\n Service company phone:\r\n {{props.row.serviceCompanyPhone}}\r\n
\r\n \r\n{{importConfirm.partsToDelete}} parts will be deleted
\r\n{{importConfirm.newParts}} parts will be added
\r\n \r\n\r\n {{notification.message}}\r\n
\r\n {{cookingParam.cookingParam}}\r\n
If no dates are choosen the report will be generated default for a period of time one year to today!
\r\n\r\n Symptom codes\r\n | \r\n \r\n Description\r\n | \r\n
| {{complaint.code}} | \r\n{{complaint.description}} | \r\n
\r\n Mandatory Parts\r\n | \r\n \r\n \r\n | \r\n
| {{ShowMandatoryParts(complaint)}} | \r\n{{ShowDescriptionForMandatoryParts(complaint)}} | \r\n
\r\n Recommended Parts\r\n | \r\n \r\n \r\n | \r\n
| {{ShowRecommendedParts(complaint)}} | \r\n{{ShowDescriptionForRecommendedParts(complaint)}} | \r\n
| \r\n \r\n | \r\n
\r\n {{comment.message}}\r\n\r\n
\r\n \r\n \r\n \r\n \r\n On {{ showCommentFullTime(comment) }} by {{comment.author}}\r\n\r\n {{escalationCommentNextStep.message}}\r\n\r\n
\r\n \r\n \r\n \r\n \r\n On {{ showCommentFullTime(escalationCommentNextStep) }} by {{escalationCommentNextStep.author}}\r\n\r\n This is a RS Customer, please apply the appropriate procedures.
\r\n Click 'OK' to proceed or View RS procedures.\r\n
Please select at least one column to generate the report!
\r\nIf no dates are choosen the report will be generated default for a period of time one year to today!
\r\n\r\n \r\n \r\n \r\n {{document.name}}\r\n
\r\n\r\n This is a RS Customer, please apply the appropriate procedures.
\r\n Click 'OK' to proceed or View RS procedures.\r\n
Opened
\r\nClosed
\r\nReopen
\r\n \r\n\r\n Parameters \r\n
\r\n \r\n| Claim Creation Date | \r\nDate of Completition | \r\nAccepted Date | \r\nDays to Invoice | \r\nCustomer No | \r\nCustomer Name | \r\nAddress | \r\nCity | \r\nProvince | \r\nRegion | \r\nRegional | \r\nCompany | \r\nClaim Number | \r\nInvoice Number | \r\nWork Order | \r\nSerial Number | \r\nModel | \r\nRepair Code | \r\nRepair Description | \r\nLabor Hours | \r\nLabor | \r\nTravel, Truck and Mileage | \r\nParts | \r\nFreight | \r\nHST 13% | \r\nTotal | \r\nLabor Regular Hours | \r\nLabor Regular Total | \r\nLabor Overtime Hours | \r\nLabor Overtime Total | \r\nMisc | \r\n
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| {{claim.claimCreationDate | date}} | \r\n{{claim.dateWorkCompleted | date}} | \r\n{{claim.acceptedDate | date}} | \r\n{{claim.daysToInvoice}} | \r\n{{claim.storeNumber}} | \r\n{{claim.customerName}} | \r\n{{claim.street}} | \r\n{{claim.city}} | \r\n{{claim.code}} | \r\n{{claim.region}} | \r\n{{claim.regional}} | \r\n{{claim.companyName}} | \r\n{{claim.claimNumber}} | \r\n{{claim.invoiceNumber}} | \r\n{{claim.serviceWorkOrder}} | \r\n{{claim.serialNumber}} | \r\n{{claim.model}} | \r\n{{claim.firstRepair ? claim.firstRepair.code : ''}} | \r\n{{claim.firstRepair ? claim.firstRepair.description : ''}} | \r\n{{claim.laborHours}} | \r\n{{claim.laborTotal | money}} | \r\n{{claim.travelTruckMileage | money}} | \r\n{{claim.partsTotal | money}} | \r\n{{claim.freight | money }} | \r\n{{claim.gst | money}} | \r\n{{claim.total | money}} | \r\n{{claim.laborRegularHours}} | \r\n{{claim.laborRegularTotal | money}} | \r\n{{claim.laborOvertimeHours}} | \r\n{{claim.laborOvertimeTotal | money}} | \r\n{{claim.tax | money}} | \r\n\r\n | {{code.code}} | \r\n{{code.description}} | \r\n \r\n
| \r\n | Hours | \r\nRate | \r\nTotal | \r\n
|---|---|---|---|
| Labor | \r\n{{laborHours || 0}} | \r\n{{rates.laborRate | money}} | \r\n{{laborHours * rates.laborRate | money}} | \r\n
| Labor Supplementary | \r\n{{laborSupplementaryHours || 0}} | \r\n{{rates.laborRate | money}} | \r\n{{laborSupplementaryHours * rates.laborRate | money}} | \r\n
| Labor Overtime | \r\n{{laborOvertimeHours || 0}} | \r\n{{rates.laborRateOverTime | money}} | \r\n{{laborOvertimeHours * rates.laborRateOverTime | money}} | \r\n
| Labor Overtime Supplementary | \r\n{{laborOvertimeSupplementaryHours || 0}} | \r\n{{rates.laborRateOverTime | money}} | \r\n{{laborOvertimeSupplementaryHours * rates.laborRateOverTime | money}} | \r\n
| Travel | \r\n{{laborTravelForm.regularTravelHours}} | \r\n{{rates.travelRate | money}} | \r\n{{laborTravelForm.regularTravelHours * rates.travelRate | money}} | \r\n
| Travel Overtime | \r\n{{laborTravelForm.overtimeTravelHours}} | \r\n{{rates.travelRateOverTime | money}} | \r\n{{laborTravelForm.overtimeTravelHours * rates.travelRateOverTime | money}} | \r\n
| Mileage | \r\n{{laborTravelForm.regularMileage}} | \r\n{{rates.mileageRate | money}} | \r\n{{laborTravelForm.regularMileage * rates.mileageRate | money}} | \r\n
| Mileage Overtime | \r\n{{laborTravelForm.overtimeMileage}} | \r\n{{rates.mileageRateOverTime | money}} | \r\n{{laborTravelForm.overtimeMileage * rates.mileageRateOverTime | money}} | \r\n
| Service & Fuel | \r\n{{laborTravelForm.serviceFuel}} | \r\n\r\n | {{laborTravelForm.serviceFuel | money}} | \r\n
| \r\n | \r\n | \r\n | \r\n {{ freightTaxTotal | money }}\r\n | \r\n
| \r\n Labour & Travel\r\n | \r\n\r\n {{ freightTaxTotal | money }}\r\n | \r\n
| Parts | \r\n{{ partsTotal | money }} | \r\n
| Handling | \r\n{{ handling | money }} | \r\n
\r\n {{comment.message}}\r\n
\r\n On {{comment.at | date}} by {{comment.author}}\r\n\r\n {{comment.message}}\r\n
\r\n On {{comment.at | date}} by {{comment.author}}\r\n\r\n